Dia away from Encino encontrar mujeres Colombiano en nosotros, Ca () We subscribed to eHarmony and you will, inside couple of hours, decided to terminate since I would personally discover websites We well-known. I experience your website and you may is actually taught to call a keen 800- matter. I found myself told you to because the We in the past got a free account (which i inside good-faith noticed is actually finalized) they would intimate the brand new account easily wanted even so they perform maybe not reimburse my mastercard to the $251 towards the you to definitely-season membership. Y regarding Vancouver, Canada () We joined up with eHarmony in for a-one-year-registration of $250 (step three monthly premiums out-of $).
We signed my membership on the internet and emailed a buyers attributes representative. My personal June charge card report suggests that eHarmony has actually charged me personally $ for the next fees. I emailed the organization to try and manage this dilemma but brand new impulse I got straight back is actually they aren’t able to cancel my registration as well as the 3rd percentage could well be energized towards . Their reimburse policy may be very unclear and misleading. The customer characteristics associate. Courtney out-of Venice, Ca () I believe eharmony features not the case advertising. In the first part of the email they enhance a new provide from 3 months with the cost of 1.
So. Wayne of Coconut Creek, Fl () I’ve found this company as most misleading. They highlight great fits, but the ones that they delivered me was in fact far from. I licensed to utilize its 100 % free eight-time trial. They failed to benefit me personally, therefore i tried to terminated online but We gotten a message saying I experienced to-name during regular business hours. Anyone I talked in order to spoke myself out of canceling by offering myself a different 7 totally free weeks. I attempted they again but still wished to terminate however, which time the person I talked so you’re able to was impolite and you may said I got gone at night one week demonstration. She said I can not get a reimbursement and you may informed me just to keep using the amount of time that we got already paid off for.
One month later on, I found the services are poor and not appointment my personal requires, thus i decided to cancel the services
We shared with her that we wasn’t finding using their functions but she said as well crappy, you aren’t going to get a reimbursement. Miranda from Clarksville TN () I subscribed to a-year during the eharmony becuase of the great «deal». I became subscribed to each week and chose to terminate my features (I got a thin distance conditions and also in 6 days We had over 50 suits, in my experience it actually was too in love and there was absolutely no way to really browse compliment of all of that without difficulty). It absolutely was that i is 8 days past the day limitation and they will maybe not reimburse all currency. We advised all of them that they’ll costs me for your day, simply not the entire year and failed to commit to they.
But, as you realize, nearby the bottom of your web page, from the second to past paragraph, they change to 3 months towards the cost of 1 Each Week
I’ve tried many time to find ahold of someone and it continue advising us to generate a letter, which i performed and had a fundamental function page back just how they may perhaps not help me and that they have been planning manage to get thier money, (which anticipates problems within page in today’s day? You will find terminated my card and propose to statement any afterwards fees due to the fact fraudulant. Meanwhile I am able to consistently query Louise Guerin (Consumer Relations Director) to possess a solution. Yveth off Lanham MD () Very upset, We siged up to own 1 month demonstration, payed brand new subsription, the started 1 month because, I’ve emailed eharmony, canceled the latest subscription, they haven’t yet taken care of immediately myself, or returned my mony. They won’t record a phone number so you’re able to customer service otherwise promote a current email address to keep an open comunication.