Dia away from Encino, Ca () We enrolled in eHarmony and you may, in this couple of hours, made a decision to terminate since the I’d receive websites We common. I had your website and you may is trained to mention an 800- count. I found myself informed that just like the We in earlier times got a merchant account (that i within the good faith experienced was closed) they’d intimate the brand new account if i need but they carry out maybe not refund my bank card toward $251 with the one-year membership. Y out of Vancouver, Canada () We signed up with eHarmony in for a one-year-subscription out-of $250 (step 3 monthly payments away from $).
We finalized my personal membership online and emailed a customers characteristics agent. My personal Summer mastercard statement implies that eHarmony has energized myself $ having an extra payment. I emailed the business to attempt to look after this matter however, the latest reaction I had straight back was they’re not capable cancel my personal subscription in addition to third percentage will be charged on the . Its refund plan is extremely unclear and you may mistaken. Their customers characteristics representative. Courtney out-of Venice, Ca () I think eharmony features incorrect ads. In the first section of their current email address they enhance a unique bring out of ninety days into the price of 1.
Very. Wayne out of Coconut Creek, Florida () I’ve found the organization as really deceptive. They encourage great fits, nevertheless the of these which they delivered myself was certainly not. We signed up to utilize the totally free eight-time trial. They did haitiano mujeres hermosas not benefit me, so i attempted to terminated on line but I obtained a message claiming I got to mention while in the business hours. The individual We talked so you’re able to spoke me from canceling from the offering me a unique eight free days. I tried it again nonetheless planned to terminate but this big date anyone I talked to help you was rude and you may said I had went after dark 7 days demo. She said I am able to perhaps not rating a reimbursement and you will informed me personally to just keep using enough time that i got currently paid getting.
30 days afterwards, I came across the support to-be bad and never conference my personal demands, so i decided to cancel the assistance
We told her that we wasn’t in search of with the characteristics however, she told you too crappy, you aren’t getting a reimbursement. Miranda of Clarksville TN () I enrolled in annually at the eharmony becuase of higher «deal». I found myself subscribed to a week and you can chose to cancel my personal qualities (I got a narrow length requirements along with 6 weeks I got more than fifty fits, in my experience it had been as well in love there try not a chance to seriously browse courtesy all that without difficulty). It had been that we is 8 era beyond the big date restriction and they’re going to perhaps not refund the money. I advised them that they’ll costs me personally for your week, not the entire year plus they didn’t invest in they.
But, because you read, near the bottom of your web page, from the second in order to past section, it changes to 3 months towards the price of step 1 For each Few days
We have tried numerous times to obtain ahold of somebody and you can they keep advising us to create a letter, that i did and you may had a simple function letter straight back exactly how they could perhaps not help me and they had been planning obtain currency, (just who needs complaints within letter in today’s big date? We have terminated my card and plan to declaration one later fees because the fraudulant. For the time being I can continue steadily to inquire Louise Guerin (Customers Connections Movie director) to possess a simple solution. Yveth out-of Lanham MD () Extremely dissatisfied, We siged up for thirty day period demo, payed the brand new subsription, the come 30 days since the, We have emailed eharmony, terminated the subscription, they have not responded to myself, or returned my mony. They will not record a phone number to customer care otherwise promote a current email address to keep an unbarred comunication.